Returns and Exchange
PLEASE NOTE WE DO NOT ACCEPT EXCHANGE OR RETURNS FOR ANY REASON DURING PROMOTION, SALE or OFFERS.
TO KEEP OUR CUSTOMERS SAFE, WE HAVE DECIDED TO PAUSE OR EXCHANGE SERVICE DURING THIS PANDEMIC. INCASE OF SIZE CONCERNS, PLEASE FEEL FREE TO REACH OUT TO OUR SIZE CONSULTANTS WHO WILL BE HAPPY TO HELP YOU!
Our Mokksies Moccasins are handmade with love and we hope you will love them as much as we love making them! In case the size that you picked doesn’t fit your little one’s feet, you can exchange it within 7 days upon receipt. The product must be in its original condition, with box & all packing intact.
Please email us at firstname.lastname@example.org with your order number and we will help you! Please note, orders can only be exchanged once for sizing issues. We do not accept returns and we currently cannot exchange or process returns on international shipping.
Thank you for your purchase.